Privacy policy
Last updated September 10, 2026.
This policy explains what EasyLemon collects through easylemon.co, why we collect it, and the choices you have. It covers this website and enquiries sent through it. A separate service agreement may apply if you become a client.
Information you give us
When you complete the inquiry form or contact us directly, we may collect your name, email address, phone number, property locations, portfolio size, the services you are interested in, and anything else you choose to tell us.
Please do not submit passwords, payment card details, government identification numbers, guest records, health information, or other sensitive information through the website form.
Information collected automatically
Our hosting provider may process basic technical information needed to deliver and protect the website. This can include an IP address, browser type, device information, request time, and pages requested. We do not currently use advertising trackers or sell personal information.
How we use information
We use inquiry information to understand what help you are looking for, reply to you, arrange a call, keep a record of the conversation, improve our service, prevent misuse, and comply with legal obligations.
Who may receive information
We use service providers to host and secure the website and to deliver inquiry emails. They process information only to provide those services to us. We may also disclose information when required by law, to protect legal rights or safety, or in connection with a sale or reorganization of the business.
Form processing
Inquiry details are sent securely from this website to our email delivery provider and then to EasyLemon. A successful confirmation means the provider accepted the message for delivery. If delivery cannot be confirmed, the website asks you to try again or contact us directly.
Cookies
The current website does not place advertising cookies. Essential hosting or security technology may still be used to deliver the site. If analytics or optional cookies are added later, this page and any required consent controls will be updated before they are used.
Retention and security
We keep enquiries only for as long as reasonably needed to respond, maintain business records, resolve disputes, and meet legal obligations. We use reasonable technical and organisational measures to protect the information we hold, but no internet transmission or storage system can be guaranteed completely secure.
Your choices
You may ask what personal information we hold about you, request a correction, or ask us to delete it. Some information may need to be retained where the law requires it or where it is needed to establish or defend a legal claim.
Children
This website is intended for adults and business enquiries. We do not knowingly collect personal information from children.
International processing
Website and email providers may process information in countries other than your own. Where required, we use appropriate safeguards for those transfers.
Changes to this policy
We may update this policy when the website, our providers, or legal requirements change. The date at the top will show the latest revision.
Contact
For a privacy question or request, email hello@easylemon.co.